🔒 Last Updated: January 2026

ez96 Privacy Policy —
Your Data, Our Responsibility

Your privacy is our top priority at ez96. Learn exactly how we collect your personal information, where we store it, and how we keep it secure — all explained in plain, simple English.

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SSL-256
Encryption
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No Third Parties
No Data Sales
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24/7
Fraud Prevention:
GDPR Compliance
International Standards
Last Updated: January 1, 2026
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1. Introduction

Welcome to ez96. This Privacy Policy explains how we collect, store, and use your personal information. We believe you should have full control over your own data.

Ez96 is an international-standard online gaming and casino platform built specifically for players in Bangladesh. Our Privacy Policy has been drafted in compliance with international data protection law (GDPR) and applicable local regulations.

This policy applies to the ez96 website, mobile app, and all digital services. By using our platform, you are deemed to have accepted the terms of this Privacy Policy. If you have any questions, contact our support team directly.

Please Note: Reading and understanding this Privacy Policy is important for your own benefit. We have written everything in clear, simple English so you can follow it with ease.

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2. What Information We Collect

Ez96 collects certain information at various stages — from account registration through to gameplay. The sole purpose of this data collection is to deliver the best possible service and to ensure platform security.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Mobile number, email address Account Verification & Support
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Game history, bet amounts Service Improvement & Responsible Gaming

Important: We only collect information that is strictly necessary to provide our services. No unnecessary personal data is gathered.

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3. How Your Information Is Used

Ez96 uses your information only for specific, legitimate purposes. We will never use your data in any way you have not consented to.

  • Account Management: To create your profile, verify login, and maintain account security.
  • Payment Processing: To process deposits and withdrawals and maintain transaction records.
  • Customer Support: To resolve your issues and provide support.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Legal Obligations: To meet the requirements of government or regulatory authorities.
  • Service Improvement: To improve your experience and develop new features.
  • Promotional Communications: Only with your consent, to keep you informed about bonuses and offers.

Commitment: ez96 never sells your information to advertisers, data brokers, or any unauthorized third parties.

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4. Where & How Long Your Data Is Stored

Ez96 servers are hosted in internationally recognized data centers that adhere to the highest industry security standards. How long your data is retained depends on its type and applicable legal requirements.

  • All information is retained for as long as the account remains active.
  • Even after account closure, financial transaction records are retained for a minimum of 5 years for legal compliance.
  • Gaming history is deleted 2 years after account closure.
  • Support conversations are deleted after 1 year.
  • Data related to ongoing legal disputes may be retained for an extended period.

Security: All data is stored with AES-256 encryption. Backup data is protected to the same standard.

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5. Sharing Information with Third Parties

Ez96 does not share your information with third parties for commercial purposes. Limited data may be shared with trusted partners solely to deliver our services.

  • Payment Processor: Only the information required to process transactions with Mobile Banking, Nagad, and Rocket is shared.
  • Game Providers: Gaming data is shared with game software providers for Live Casino and slots games.
  • Identity Verifier: With approved verification services for the KYC process.
  • Legal Authorities: Information required under court orders or government directives.

Guarantee: All third-party partners are required to comply with ez96's privacy standards. Partnerships are terminated in the event of a breach.

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6. Cookie Policy

The ez96 website and app use cookies to enhance your experience. Cookies are small data files stored on your device that help recognize you on future visits.

  • Essential Cookies: Required for login sessions and site security. Disabling these cookies will affect site functionality.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which parts of the site are used most, without collecting any personally identifiable information.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some ez96 features.

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7. Your Rights

As an ez96 member, you have important rights over your own personal information. We respect those rights and are here to help you exercise them.

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Right to KnowYou can find out what information we hold about you.
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Right to RectificationYou can request corrections to any inaccurate information.
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Right to ErasureYou can request the deletion of specific data.
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Right to PortabilityYou can receive your data in a specified format.
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Right to ObjectYou can object to specific uses of your data.
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Right to RestrictionIn certain cases, you can request that the processing of your data be restricted.

To exercise any of your rights, please reach out to our support team. We will respond within 30 days of receiving your request.

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8. Child Protection Policy

Ez96 firmly believes that individuals under 18 should not participate on online gaming platforms. We never knowingly collect or store information from minors.

  • Age verification is mandatory at registration.
  • If a minor is identified, their account is immediately suspended.
  • Any collected data belonging to a minor is permanently deleted.
  • Parents may request the closure of their child's account.

For Parents: If you suspect your child is using ez96, contact our support team immediately. We will take action within 24 hours.

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9. Security Measures

Ez96 employs industry-leading security technology to protect your data. Our security team works 24/7, 7 days a week to keep your information safe.

  • SSL-256 Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Periodic verification by third-party experts.
  • Real-Time Monitoring: Suspicious activity is detected immediately.
  • PCI-DSS Compliance: Payment data is stored in accordance with international security standards.

In Case of a Data Breach: In the event of a data breach, ez96 will notify affected members within 72 hours and take appropriate action.

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10. Policy Changes & Contact

Ez96 may update this Privacy Policy from time to time. Members will be notified of significant changes via their registered mobile number or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, contact our support team directly. Our dedicated privacy team will respond within 24 hours on business days.

Ez96 believes transparency is the best policy. That is why we explain the reason behind every change and genuinely value member feedback. Earning and keeping your trust is our goal.

Contact: Reach us via live chat or email. All privacy-related matters are handled with the highest priority.

Why ez96Does -'s privacy policy differ?

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Full Encryption

Every data point is protected with SSL-256 encryption — security is ensured at every step, from transmission to storage.

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No Data Sales

Ez96 will never sell your personal information to third parties. This is a core commitment that will never change.

International Standards

Operated in compliance with GDPR and PCI-DSS standards. Our security practices are regularly validated through independent third-party audits.

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Your Control

You have full rights to view, correct, or delete your personal data. All requests are fulfilled within 30 days.

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Transparent Policy

No hidden terms or complex legal language. A straightforward policy written in plain English that you can actually understand.

Quick Response

All privacy-related complaints or requests are responded to within 24 hours. Your concerns matter to us.

Start safe gaming today!

Your privacy is fully protected at ez96. Register now and enjoy a world-class, secure gaming experience.

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